Process & FAQ
Process & FAQ.
Transparent from consultation to handover – and answers to the most common questions.
How it works
From the first idea to the first evening beneath it.
Six steps, one point of contact. You decide, we take care of the rest.
- 01
On-site consultation
We look at your terrace, façade and intended use and configure the model, dimensions, colour and features together. The quotation is drawn up right there in the conversation, at a fixed price.
- 02
Order
You sign the order; it becomes binding with our order confirmation. For contracts concluded at your home, you have a 14-day right of withdrawal.
- 03
Measurement & technical survey
Precise measurement and inspection of the ground, wall and power supply. You receive a drawing for approval.
- 04
Production
Once approved, the pergola is made to measure and powder-coated by the manufacturer – usually within 6 to 8 weeks.
- 05
Installation
Delivery and installation usually take one to two days. We assemble, align, connect the motor, lighting and sensors, and tidy up afterwards.
- 06
Handover
Joint acceptance, introduction to operation and care. And then: the first evening beneath it.
What you need to prepare
- Load-bearing ground or point foundations to our specification
- 230 V power supply to the pergola
- Clarification of whether planning permission is required – we help with the assessment
Warranty & care
- Statutory warranty plus manufacturers' warranties: SIX96 10 years structure / 3 years electronics, Gibus up to 5 years
- Rinse louvres and gutters once or twice a year and keep the drains clear
Frequently Asked Questions
Which pergola is right for me?
We answer these questions together during your consultation – here are the essentials in advance.
How large can the area be?
Up to around 5 × 7 m, a single module is sufficient. For larger terraces we combine several modules or choose systems with extra-long louvres – up to 6–7 m wide without a central post.
Free-standing or attached to the house?
Wall-mounted saves two posts and uses the façade. Free-standing (island), the pergola can go anywhere – even in the middle of the garden or by the pool. Between two walls, a wall version is possible.
Do you want the roof fully open?
Then we choose a system whose louvres slide together into a stack or retract completely. If shade and rain protection are your priority, rotating louvres are the perfect choice.
My location is windy – what now?
Hillside, roof terrace, open countryside: for these we recommend systems with a high wind resistance class (up to class 6 according to the manufacturer). In sheltered gardens, all systems are suitable.
Do I need planning permission?
That depends on the federal state, size, distance to the boundary and local development plan. For an initial assessment, use our Pergola Check; we also provide the drawings for your application.
How much does a louvred pergola cost?
The price depends on the model, dimensions, type of installation and features. During the consultation we calculate a fixed price with you on site – including installation and delivery, every item listed individually.
How long until installation?
Once you have approved the drawing, the pergola is made to measure, usually within 6 to 8 weeks. Installation itself usually takes one to two days.
Which colours are available?
All pergolas are powder-coated to Qualicoat standards. The most popular choices are anthracite RAL 7016 and white RAL 9010; further standard colours are available, and any RAL colour on request.
On-site consultation
We look forward to creating your new favourite spot.
We come to you, look at your terrace and façade and calculate your quote right during the meeting – throughout the Rhine-Main area.
